Terms and Conditions

You can purchase products online from scottquigg.com. These terms and conditions apply to customers purchasing online.


Ordering

Once your order and payment is received, we will start to process your order. We accept most forms of credit and debit card payment.


Credit Card Security

Please be confident that we operate secure handling methods for all credit and debit card payments. Our payments are handled by Paypal who are one of leading suppliers of secure internet payment solutions


Tax

All items include VAT 15.00% where applicable.


Returns Policy

You must contact us prior to making any returns.  In accordance with the distance selling regulations, we will accept all purchases back within 14 days of delivery.  Goods must be returned unused in original packaging and in a saleable condition if refund is required. Carriage costs will not be refunded.  Goods must be returned at customers cost unless a mistake is made by us.  Goods returned with a manufacturers fault will be sent back for inspection.  Goods returned within 14 days will be inspected before any monies are refunded. Some manufacturers require a deposit for goods returned.  Goods returned after 14 days will be repaired or replaced at manufacturers discretion.   We will refund or exchange a product if it is returned unused and within 14 days of purchase, or, if the products displays a manufacturing fault within 28 days of the guarantee validation period.  The product will be repaired free of charge if it displays a manufacturing fault after 28 days and within the guarantee period.  For details on individual Guarantees please contact us.  Distance selling regulations dictates that the return of your product is at your cost, we will pay the return postage to you.


You will be charged for spares and repairs if the product has been damaged accidentally, through misuse, fair wear and tear or undue force within the guarantee period.


In circumstances where a replacement item is required before we received the faulty item back, it will be charged at full price until the faulty item is received by us.


Privacy Policy

We will not disclose any information on our customers to a third party.  The only exception being for our couriers for delivery requirements. Please see privacy statement for full privacy policy.